hore menang Privacy Policy

This page describes what we collect when you use hore menang and how we keep that data protected. We take data security seriously and handle your information according to applicable privacy laws. Our privacy practices apply to all users of hore menang across supported jurisdictions, including those in Jakarta, Surabaya, Bandung, and Medan.

We collect personal information (name, email, date of birth, payment details) and behavioural data (betting history, game selections, login times) to operate our platform. We use this data to process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, and bank virtual accounts (online payment, e-wallet, mobile banking, local payment), verify your identity through KYC, and maintain account security. We do not sell your data to third parties.

By using hore menang, you consent to the collection and use of your data as described in this policy. If you do not agree with our practices, do not create an account. We may update this policy at any time; continued use of hore menang after an update means you accept the new policy.

Data we collect on hore menang

We collect personal information when you create an account on hore menang. This includes your email address, full name, date of birth, phone number, and residential address. We use this information to verify your identity and set up your account.

We also collect payment information when you deposit or withdraw funds. This includes your payment method details (e-wallet account numbers, bank account numbers, virtual account identifiers). We store this information securely to process your transactions via DANA, e-wallet, mobile banking, local payment, or bank virtual accounts.

We collect KYC verification documents (government-issued ID and address proof) before you can withdraw funds. We store copies of these documents in encrypted form for compliance and fraud prevention purposes. We do not retain these documents longer than necessary for verification and regulatory compliance.

How we use your data on hore menang

We use your personal information to operate hore menang and process your account requests. This includes verifying your identity, opening your account, processing deposits and withdrawals, and responding to your support inquiries. We use your email address to send account notifications, deposit confirmations, and withdrawal receipts.

We use your data for fraud prevention and account security. This includes monitoring for suspicious activity, detecting unauthorized access attempts, and validating the legitimacy of deposits and withdrawals. If we detect fraud or account compromise, we may freeze your account pending investigation.

We use your data to comply with legal obligations. This includes anti-money laundering (AML) checks, Know Your Customer (KYC) verification, and record-keeping for tax and regulatory purposes. We may be required to disclose your data to law enforcement or regulatory authorities if legally compelled.

Third-party processors and data sharing on hore menang

We share your data with third-party payment processors to process deposits and withdrawals. These processors handle your payment information on our behalf. We select payment processors carefully and require them to maintain the same data security standards as hore menang. We do not control these processors' data practices beyond our contractual agreements with them.

We may share your data with our payment partners (local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) as necessary to process your transactions. These partners use your data only to execute your payment requests and comply with financial regulations. We do not authorize them to use your data for marketing or other purposes.

We do not sell your personal information to third parties for marketing purposes. We do not rent or lease your data to advertisers or data brokers. We may share aggregated, anonymized data (such as "80 percent of hore menang users in Jakarta prefer Liga 1 markets") with analytics partners to understand platform trends, but this data cannot identify you personally.

Cookies and tracking on hore menang

We use cookies to store your login session and remember your preferences on hore menang. Session cookies are temporary and deleted when you close your browser. Preference cookies allow us to remember your language selection and display preferences across multiple visits. These cookies do not collect personal information; they only store identifiers that link to your account.

We use analytics cookies to track how you navigate hore menang (which pages you visit, how long you stay, which games you select). These cookies help us understand user behaviour and identify technical issues. We do not use this data to track you across other websites.

You can disable cookies in your browser settings. However, disabling cookies may affect hore menang's functionality—for example, you may need to log in again after each browser session or lose your preferences.

Data retention and deletion on hore menang

We retain your personal information as long as your hore menang account is active. If you close your account, we retain your data for a limited period to comply with regulatory obligations (such as anti-money laundering records). After this retention period, we delete or anonymize your data, except where we are required by law to retain it longer.

We retain payment transaction records for a minimum of five years to comply with financial regulations. We retain KYC verification documents for the duration of your account activity plus a regulatory retention period. You can request deletion of non-essential data (such as your phone number) at any time by contacting our support team.

Your rights and data subject requests on hore menang

You have the right to correct inaccurate or incomplete data. If your name, address, or email address has changed, update it in your account settings. If you cannot update certain data through your account, contact our support team.

You have the right to request deletion of your data, subject to legal obligations. We will delete non-essential data upon request. However, we must retain certain data (such as transaction records and KYC documents) for regulatory compliance and fraud prevention.

You have the right to object to certain types of data processing. For example, you can opt out of marketing communications by clicking the unsubscribe link in our emails. You cannot opt out of data processing necessary for account operation or fraud prevention.

Data security and breach notification on hore menang

We use industry-standard security practices to protect your data. Our servers use SSL encryption, firewalls, and intrusion detection systems. We store sensitive data (payment details, KYC documents) in encrypted form. Our staff access your data only when necessary and are bound by confidentiality agreements.

Despite our security measures, no online platform is completely immune to data breaches. If we discover that your data has been compromised, we will notify you via email as soon as reasonably possible. We will also notify relevant regulatory authorities if required by law.

Contact and data subject rights on hore menang

If you have questions about our privacy practices or want to exercise your data rights, contact our support team via email or live chat. We will respond to your inquiries within a reasonable timeframe. We respect your privacy and take all requests for data access, correction, or deletion seriously.

Our services are available only where local law permits. Your use of hore menang is governed by the privacy laws of your jurisdiction. If your country has specific data protection regulations (such as the EU General Data Protection Regulation), those regulations may provide you with additional rights beyond those described in this policy.

We are committed to protecting your data and maintaining the trust you place in hore menang. If you have concerns about our privacy practices or believe your data has been misused, contact us immediately.